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Privacy Policy

Processing of personal data

We are committed to protecting your personal data in accordance with Regulation (EU) 2016/679 as well as any other similar regulations applicable throughout Romania. This document is for information purposes and to present transparently how we collect and use your personal data. We regularly update this document, so we advise you to occasionally visit the page to see the latest version. Last update: 10.04.2023

If you have any questions or concerns we can be contacted by email at contact@amritamasaj.ro with the email subject "GDPR Info". We promise to honor all inquiries as soon as possible.

What personal or non-personal data is collected

Personal data collected through the www.amritamasaj.ro website and beyond are: - Name and surname - Email address - Phone number - Delivery address (for gift cards/vouchers) - Billing address (for massage services and gift cards) - Payment method (for gift cards and massage services) - Bank card details (on service payment page) You have the option to schedule a massage through your Facebook or Google account. This way our website communicates with the aforementioned platforms for the communication of essential scheduling data. Visit the pages of these companies to inform yourself in view of the personal data collected and processed by them: https://www.facebook.com/about/privacy https://policies.google.com/privacy On the site we also collect non-personal information through cookies, according to the Cookie Policy.

What are the purposes for which we collect personal data

- To process appointments
- Troubleshooting scheduling issues
- Return of gift cards/coupons
- Providing support
- Improving the quality of service

How long personal data is stored

Your data is stored for as long as we need it to perform our services.

To whom we pass on personal data

- Company associates
- Payment service providers
- Marketing and market research service providers

If we need to defend a legitimate interest we may disclose your personal data to the Romanian public authorities.

To which countries are personal data transferred

Personal data is not transferred to other countries. The processing of personal data and storage is carried out in Romania. However, there is a possibility that certain services that we have integrated into our website may transfer certain data to countries in the European Union (e.g. online payment processors). But we assure you that this transfer is carried out under adequate security conditions and most of the time the transfer is based on a contract concluded between us and the provider, with very clearly defined clauses in compliance with the European Union laws.

Protection of personal data

Personal data is stored in offline systems or on our secure servers. On the server your data is encrypted and protected by a security certificate. Online payments are made securely, with card data securely sent to the payment processor's servers.